Quadro SW-Version 4.1.x Guida Utente Scaricare il pdf (Pagina 21)

Quadro Manual III: Extension User's Guide Extension User’s Menus

Quadro2x, 2xi, Quadro4x, 4xi, 4xa, Quadro16x, 16xi; (SW Version 4.1.x) 21

Call Type drop down list includes the available call types:

• PBX - local calls to Quadro extensions;

• SIP – calls through a SIP server;

• Auto – for undefined call types. The destination (independent on whether it is a PBX number or SIP address) will be reached through

Routing;

• Callback – automatic call to the voice mail author. This can be used as a notification that the recipient has received the voice mail but

has not yet played it.

Call To text field requires the destination’s phone number depending on the selected call type. For Callback call type, no destination’s phone

number is required.

The next two fields are used for retransmission of phone notifications. Number of times text field indicates the maximum number of times the

notification should be delivered to the recipient within the interval (in minutes) defined in the Repeat every text field. If the notification is

specified to be sent only once, insert “1” in Repeat every text field and “0” in the Number of times text field. For Callback call type, the first

notification is sent to the voice mail author after the first expiration of the interval defined in the Repeat every text field. For calls with call type

different from Callback, the first notification will be sent immediately.

Restore default Notification Message restores the default notification message. If the checkbox is selected, the file upload will be disabled.

Upload new Notification Message will show the attached notification file selected by the current extension. Please note that a different

notification message can be uploaded in case this service serves as a notification to the extension user (to inform about the new voice mail

received) or if it serves as a notification for the voice mail author to be informed that the message has been received by the Quadro but is not

yet played by the extension user. The uploaded file needs to be in the PCMU wave format, otherwise the system will prevent uploading with the

“Invalid audio file, or format is not supported” warning message. The system also prevents uploading in case insufficient space is available on

Quadro for the corresponding extension and gives a “You do not have enough space” warning.

Browse browses for the notification file that must be in PCMU wave format.

Download Notification Message appears only if a file has been uploaded previously. The link is used to download the audio file to the PC and

opens the file-chooser window where the saving location can be specified.

Voice Mail indication enables user notifications for new voice messages in the mailbox. The checkbox offers the following three types of voice mail

indications:

Lamp indication– depending on the type of phone a visual blinking signal will announce a new voice mail.

Tone indication – the user will hear a specific tone when lifting the handset.

Ringing indication – the user will be able to create a specific ring pattern when a new voice mail has arrived. The checkbox enables the

following ringing pattern configuration parameters:

• Ring duration – the available ring durations (counted in seconds).

• Silence duration – the available silence durations (counted in minutes).

The ZeroOut voice mail feature allows a caller that has reached the called extension’s voice mailbox to accelerate the automatic redirection feature

instead of leaving a message in the extension’s Voice Mailbox. To activate this feature, the caller should dial

digit (see Feature Codes) during the

voice mail greeting which invites the caller to leave a message. The caller will then be automatically transferred to the destination specified in this

page.

Enable ZeroOut checkbox selection enables the ZeroOut feature and activates the following fields to be inserted:

Redirect Call Type drop down list includes the available call types:

• PBX - local calls between Quadro extensions and the Auto Attendant

• SIP – calls through a SIP server

• PSTN – calls to PSTN

• Auto – used for undefined call types. Destination (independent on whether it is a PBX number, SIP address or PSTN number) will be

reached through Routing.

The Redirect Address text field requires the destination address where the caller should be automatically forwarded to if activating the ZeroOut

feature.

The Enable FAX Redirection checkbox is used to redirect the incoming FAX (facsimile) when the FAX tone is detected after Voice Mail has been

activated. The checkbox selection enables the Redirect to extension drop down list where extensions with enabled FAX Support are listed and is

used to select the extension where the incoming FAX should be forwarded.

The Enable Out of Office checkbox allows activation of the Out of Office message which acts as an optional Voice Mail Greeting message in the

period while the user is out of office, on vacations, etc. When this checkbox is selected, a user-defined Out of Office message will be played (if

uploaded or recorded from the phone handset, otherwise a default Out of Office message will be used) to the caller which reached the called

extension’s Voice Mailbox.

Restore default Out of Office file restores the default Out of Office message file. If the checkbox is selected, the file upload will be disabled.

Upload new Out of Office Greeting file will show the attached Out of Office message file selected by the current user. The Out of Office message

file will be played to a caller when entering the voice mail system. The uploaded file needs to be in PCMU wave format, otherwise the system will

prevent its uploading and will give the “Invalid audio file, or format is not supported” warning message. The system also prevents uploading when

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Quadro SW-Version 4.1.x Guida Utente Pagina 21

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