Quadro Quadro16xi Guida di Installazione Pagina 74

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Quadro Manual II: Administrator's Guide Administrator’s Menus
Quadro2x, 2xi, Quadro4x, 4xi, Quadro16x, 16xi; (SW Version 5.2.x) 73
The Number of Records displays the current number of
statistics entries in the table. For successful calls, Total
Duration, Maximum Duration, Average Duration and
Minimum Duration statistics are displayed on top of the table.
The Call Statistics: Successful Calls, Missed Calls and
Unsuccessful Outgoing Calls pages consist of the general
information on successful, missed and unsuccessful calls,
search fields and the calls table. The search components are as
follows:
From and To text fields are used to search by date and time.
The data must be entered in either of the following formats: dd-
mm-yyyy hh:mm:ss or dd-Mon-yyyy hh:mm:ss. The time criteria
are optional. From requires an earlier date and time than the To
field. If the entered data does not meet this condition, the error
message “Minimal date should be less than maximal date”
prevents statistics filtering.
From and To drop down lists are used to search by duration.
The duration has to be selected from the list of values. From
field must indicate a shorter duration than the To field. If the
inserted data does not meet this condition, the error message
“Minimal duration should be less than maximal duration”
prevents statistics filtering.
Calling Phone and Called Phone respectively require the caller
and called party’s SIP address (see chapter Entering a SIP
Addresses correctly), extension or PSTN number as search
criteria. Wildcard symbols are allowed here.
The Call Statistics: Successful Calls, Missed Calls and
Unsuccessful Outgoing Calls tables are lists of successful,
missed and unsuccessful incoming and outgoing calls and their
parameters (Call Start Time, Call Duration, Call destinations).
Each column heading in the tables is a link. By clicking on the
column heading, the table will be sorted by the selected column.
Upon sorting (ascending or descending), arrows will be
displayed close to the column heading.
The Details column is only present in Successful Calls table
and provides the following information:
Brief information about the call quality, voice codec used to
receive and transmit packets and the close call reason.
The close call reason appears to provide more information
about the call termination reason which can be a network
problem, termination by one of the call parties, voice mail
service activation, etc. Clicking on the details information
will open the RTP Statistics
page where all RTP
parameters of established call are provided.
Fig. II-126: Call Statistics page
Authenticated By information about the callers that passed an authentication on the Quadro as configured in the Local AAA Table.
Information about FAX statistics for the calls that have a FAX transmission handled. It only appears when there was a FAX transmission during
the call. Clicking on the FAX link in the Details column will move to the FAX Statistics
page.
The Call Detail column is present only in the Unsuccessful Calls table and indicates the reason why the call was unsuccessful.
The Filter performs a search procedure by the selected criteria. The search may be done with several criteria at the same time.
The Records per page used to select the number of displayed statistic records per page. The Previous and Next allows to switch between these
pages.
The Download Call Statistics links are available below all Call Statistics tables and allows you to download the displayed call statistics in a text file.
To Enable/Disable the Statistics
1. Enter the Call Statistics Settings page.
2. Select or deselect the Enable Call Reporting checkbox to enable or disable statistics recording.
3. If enabling the statistics, the maximum number of records to be stored in the statistics table should be selected from the corresponding drop
down lists.
4. Press Save to apply the new configuration.
To Filter the Statistics
1. Enter the desired criteria fields.
2. Press the Filter button to search the call reports within the Call Statistics table.
Please Note: To return to the complete Statistics Table, clear all search criteria and press Filter.
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